My $540-a-night cabin on the world's largest cruise ship was shockingly small and disappointing

If you're assuming the world's new largest cruise ship, Royal Caribbean's Icon of the Seas, has giant guest cabins, I'm here to give you a reality check. You're wrong. So wrong. Sure, if youre shelling out over $100,000 a week for the ships most expensive Ultimate Family Townhouse suite, youll probably find the 2,523-square-foot, three-floor

2024-02-14T14:57:13Z
  • I recently sailed on the world's largest cruise ship, Royal Caribbean's new Icon of the Seas.
  • I stayed in an ocean-view balcony cabin, which starts at $3,790 a person in 2024.
  • My stateroom was a letdown and had a tiny bathroom — I'm not sure it would be comfortable for a family.

If you're assuming the world's new largest cruise ship, Royal Caribbean's Icon of the Seas, has giant guest cabins, I'm here to give you a reality check.

You're wrong. So wrong. 

Sure, if you’re shelling out over $100,000 a week for the ship’s most expensive Ultimate Family Townhouse suite, you’ll probably find the 2,523-square-foot, three-floor mansion perfectly comfortable. 

But if you’re like me — a normie who can’t afford a seven-day vacation that costs more than a luxury car — your stateroom on the behemoth 1,198-foot, 20-deck ship might be smaller than you’d expect.

Royal Caribbean invited me on the Icon of the Seas' complimentary three-night preview sailing in late January — a week before the ship's official debut.

Royal Caribbean's giant Icon of the Seas cruise ship entered service on January 27. Brittany Chang/Business Insider

I was assigned one of the ocean-view balcony cabins on deck 14, near the spa.

A cool 80% of its 2,805 cabins were designed for families — a sharp increase from previous vessels, Michael Bayley, the president and CEO of Royal Caribbean International, told reporters.

The ship's most expensive Ultimate Family Townhouse was designed to be a private playground for children. Brittany Chang/Business Insider

The cruise operator is going after families. It makes sense — the Icon of the Seas looks like a giant floating amusement park.

But I'm not sure a family of four could peacefully coexist in my balcony cabin.

The cabin had a balcony, a bed, a living "room" with a closet, and a tiny bathroom. Brittany Chang/Business Insider

I can be a picky cruise cynic. But I have a right to be disgruntled by a stateroom bathroom so small that it made a cryotherapy chamber look like a mansion.

Equally disgruntling could be its price: The Icon’s ocean-view balcony cabins start at $3,790 a person in 2024.

The long desk had plenty of drawers and a hair dryer. Brittany Chang/Business Insider

The megaship is spending its first year operating weeklong cruises from Miami to Mexico, the Caribbean, and Royal Caribbean’s private island, Perfect Day at CocoCay. So the price comes out to $540 a night per person.

At least the stateroom guarantees great views of the ocean.

The 50-square-foot balcony was stocked with two chairs and a small table. Brittany Chang/Business Insider

Some of the ship's balcony cabins face the interior, either the Icon’s plant-filled Central Park or the colorful, kid-friendly Surfside neighborhood.

Thankfully, my 50-square-foot balcony — one-fourth the size of the cabin's interior — overlooked the ocean, serving as my meditative reprieve from the chaotic megaship.

But when I dragged myself back inside, my ocean-breeze-induced peace was quickly replaced with a list of complaints.

A heavy glass sliding door separated the balcony from the bed. Brittany Chang/Business Insider

Two twin mattresses were pushed together to make the king-size bed.

Unfortunately for my back pain, the hard ridge where the two beds met made me feel like a princess sleeping on a pea.

It didn't help that the sheets were unusually uncomfortable.

The bed had an adjacent TV and bedside tables with outlets. Brittany Chang/Business Insider

But I'll pretend my bed's view of the TV, which included Chromecast, makes up for this.

The hotel room at sea can sleep up to four travelers thanks to the living room's sofa bed.

The cabin had quiet, neutral, and blue decor — a stark contrast to the rest of the colorful and loud ship. Brittany Chang/Business Insider

I'm using "room" loosely. Like most cruise cabins, it was just a couch and a desk with a vanity.

Not much to say here: The space wasn't a standout.

(I'm just saving my breath for all my gripes with the bathroom.)

I've seen some small bathrooms. I live in a New York City apartment, after all.

It might've been the smallest bathroom I'd ever seen. Brittany Chang/Business Insider

But the one in my stateroom made my apartment's box of a bathroom seem like a palatial retreat fit for a king (of a porcelain throne).

The room couldn't fit more than one person at a time. It could barely accommodate my bony elbows.

And the amenities fell short. I was hoping for more than a two-in-one body wash and shampoo.

The only standout feature was the bench inside the shower. Brittany Chang/Business Insider

Some hair conditioner would’ve been nice, especially after a few hours at the ship’s chlorine-filled water park and hot tubs.

But I should’ve expected it — I had the same complaint when I sailed on the Icon’s predecessor and the world’s previous largest cruise ship, Wonder of the Seas.

Is it too much to ask for bath towels that don’t pill all over your face? I have a skincare routine to upkeep here.

The drawer cut into the bathroom's entry door. Brittany Chang/Business Insider

Problems aside, I'll admit the bathroom carried surprisingly decent storage: three sets of shelves and a deep drawer.

Ample storage should be a priority for any cruising family, especially in a small four-person cabin.

The storage options could make up for the cabin's sore points. Brittany Chang/Business Insider

Thankfully, I have minimal complaints in this department.

Small shelves were subtly integrated near the TV, the desk had plenty of drawers, and the closet was, well, a closet.

But I, ever the opinionated, have a bone to pick with the latter.

The metal baskets were a sonic nightmare. Brittany Chang/Business Insider

The wardrobe's metal bins let out ear-piercing screeches at every move. It was a lazy design decision, and I'm sure some cheap felt pads could've saved me a few winces.

In defense of Royal Caribbean, my balcony cabin did come with all the bare essentials.

The cabin is 254 square feet including the balcony. Brittany Chang/Business Insider

And I'll admit I found myself retreating to my stateroom more times than I'd expected during my three nights on the Icon.

The ship was overwhelming. My cabin was not.

But at $540 a night per person, I had hoped for a nearly perfect hotel room at sea.

Bring your own conditioner: The shower had two-in-one body wash and shampoo. Brittany Chang/Business Insider

The cost to vacation in the Icon's balcony cabin is comparable to that of an ultraluxury cruise ship.

Please, sir, I want some more square footage in the bathroom, towels that don't shed, a comfortable bed, and maybe even a drop of hair conditioner. (That's what Oliver Twist said, right?)

However, some traveling families could find this price justifiable.

The course puts a nautical spin on mini golf. Brittany Chang/Business Insider

Cruises are often seen as a reasonable vacation value proposition

Besides the cabin, the cost to sail on the megaship includes fun nighttime entertainment, half the ship's restaurants, and activities like mini golf.

So think of it this way: You're not paying $3,790 per person to bicker with your kids about who gets to use the tiny bathroom first.

The water park has six slides, including what its operator is calling the tallest at sea. Brittany Chang/Business Insider

You're paying to spend your afternoons flailing around the Icon of the Seas' six-slide water park and indulging in as many hot dogs as your heart desires.

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